FAQ
DO YOU CATER EVENTS OR DO LARGE VOLUME COFFEE-TO-GO CONTAINERS?
Yes! We have a delivery network in the Okanagan Valley. We've got you covered from office orders, meetings, weddings, or other events.
WHAT IS THE COST OF SHIPPING?
Shipping costs vary by location and country. Please proceed to 'checkout' for shipping calculations or contact us directly for a quote.
WHO DO I CONTACT FOR WHOLESALE + SUPPLY INQUIRIES?
We strive to place our coffee into the hands of those who will enjoy it, and we will do what it takes to make that happen.
HOW DO YOU CHOOSE YOUR CHARITABLE PROCEEDS RECIPIENT?
Every year we review top international water charities and donate to the best ranked organizations to ensure the money gets to the heart of the matter; the people in developing countries who need it, and even those close to home. Follow us on social media if you want updates on where the proceeds are going and the differences they are making.
WHAT IS YOUR RETURN POLICY?
Unopened bags of coffee may be returned for full refund or exchange within 30 days of online purchase. Opened bags of coffee are non-refundable.
WILL HOMESTEAD ASSIST MY TEAM, ASSOCIATION, OR CHARITY'S FUNDRAISING EFFORTS?
We are here to help with your fundraising needs! It's simple and coffee is universally loved so it's super easy to sell. Our coffee is roasted fresh to order, there are high profit margins ($5 bag) and it is a fast turn around time. Please contact us at 250-487-8329 to learn more or sign up today!
WHERE CAN I BUY HOMESTEAD COFFEE?
We have local partners such as the Naramata Store, Legend Distilling, Chute Lake Lodge. The list of grocery stores include IGA Penticton and Summerland, Sunshine Market in Kelowna and all Quality Greens locations. In Lake Country, Ex Nihilo Winery also serves our coffee at their Chaos Bistro.
DO YOU PROVIDE LOCAL DELIVERY OR PICK UP?
We are always looking for ways to maximize customer service and make it as easy as possible for our customers! Please call us at 250-487-8329 if you live in the okanagan and we can discuss further.